” As racial tensions increase. such messaging can easily be perceived as racist. even though it was likely unintended. Chance the Rapper also Tweeted about the messaging. which caused a stir and created havoc for Heineken. #7 Lesson Learned from the Heineken Marketing Advice Fail Cultural sensitivity is real. Sometimes. marketers get so focused on their brand within its own category or industry vertical that they fail to step back and evaluate their messaging from a broader perspective.
Even if you believe Heineken did nothing wrong. they faced backlash that Bank User Number Data could change a consumer’s perception enough to rethink their next purchase. Underestimating Ubiquity: Microsoft’s Bing if Puffs tried to convince consumers to ask to grab a Puffs instead of Kleenex. Even with an unlimited budget. marketers would have difficulty unseating the name that is essentially synonymous with personal tissue. Undaunted. computer titan Microsoft took its best shot at unseating Google by trying to convince consumers to “Bing it” instead.
As expected. the campaign was poorly received and unsuccessful. #8 Lesson Learned from the Bing Marketing Advice Fail Just because your competitor is the market leader doesn’t mean your brand has no place in the market. Even though Oreos dominates the cookie aisle. retailers stock and sell alternative cookie brands from Keebler plus premium brands like Pepperidge Farms. Thank your market leader for establishing a market. and then promote what makes you different. You will attract a different audience and can build on that.
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